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Job Description

RightRev is a hyper-growth SaaS company that delivers a purpose-built revenue automation solution designed for high-growth and large enterprise businesses. We help companies streamline revenue operations, maintain compliance with ASC 606 and IFRS 15, and gain real-time visibility into revenue performance.

The Director of Product Marketing will play a pivotal role in the pre-sales and post-sales product lifecycle, acting as the technical and functional bridge between our product, prospects, customers, channel, and partners. Your Quote-to-Cash expertise will be key in driving value across the full customer journey.

Key Responsibilities 

• Product Positioning & Messaging: Craft clear, differentiated, and customer-centric messaging that resonates with target audiences and aligns with company goals
  
• Market & Competitive Analysis: Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for differentiation
  
• Sales Enablement: Collaborate with sales teams to create tools, collateral, and training that empower them to communicate product value and close deals effectively
  
• Content & Campaigns: Partner with marketing communications to create content and demand generation teams to develop high-impact marketing campaigns, whitepapers, case studies, and thought leadership content
  
• Product Roadmap: Partner with Sales to understand unmet ICP needs and be a key voice in defining the future product initiatives with Product as well as Engineering
  
• Partner Enablement:  Serve as an SME for Partner strategy sessions including mapping RightRev’s current and future solutions to partner capabilities
  
• Market Awareness: Act as a trusted advisor and thought leader in the RevOps and Revenue Recognition space as well as represent RightRev at industry events and webinars

Required Qualifications

• 8+ years of experience in SaaS or enterprise software with at least 2 years in a role with similar responsibility
  
• Experience with Revenue Recognition tools (e.g., RightRev, Zuora Revenue, NetSuite ARM) and/or Quote-to-Cash platforms
  
• General familiarity with accounting principles (ASC 606/IFRS 15) and revenue compliance standards
  
• Strong knowledge of Salesforce and ERP ecosystems (NetSuite, QuickBooks, SAP, Oracle).
  
• Excellent communication and presentation skills.
  
• Proven ability to manage multiple projects, stakeholders, and priorities in a fast-paced environment.

What We Offer

• A collaborative, customer-focused culture
  
• Competitive compensation + equity
  
• 100% remote-first flexibility
  
• Opportunities for career growth across departments
  
• Exposure to modern RevOps tools and enterprise deal cycles

Why Join Us?

This role provides a unique opportunity to shape and define the customer experience at RightRev.  If you thrive in a dynamic environment and are passionate about creating an exceptional customer experience, we’d love to hear from you.

Job Description

RightRev is a rapidly growing SaaS company focused on revenue recognition automation. Our platform helps organizations comply with ASC 606 and IFRS 15 while improving operational efficiency and visibility across the Quote-to-Cash lifecycle. We work with leading ERPs and CRMs like NetSuite and Salesforce to streamline revenue operations.

As a Pre-Sales Engineer, you will play a vital role in our customer acquisition process—partnering with Account Executives to demonstrate the power of RightRev to prospects. This role is ideal for someone who enjoys solving complex business problems, mapping software solutions to customer pain points, and influencing the sales process from a technical and strategic perspective.

Key Responsibilities

Sales Enablement

• Partner with Account Executives to qualify opportunities and guide prospects through the technical evaluation of RightRev.

• Deliver tailored product demos that reflect the prospect’s unique business processes, especially around revenue recognition and Quote-to-Cash flows.

• Lead discovery sessions to understand customer challenges, map them to product features, and provide actionable recommendations.

Solution Design

• Translate business requirements into functional solution designs, including data flow, system integration, and configuration recommendations.

• Collaborate with Product, Engineering, and Solutions Consultants to ensure customer requirements are feasible and align with roadmap capabilities.

• Support creation of statements of work (SOWs), scoping documents, and technical diagrams.

Technical Expertise

• Serve as a subject matter expert on RightRev’s architecture, integrations (Salesforce, NetSuite, QuickBooks, etc.), APIs, and deployment models.

• Handle technical objections and questions during the sales cycle, including security, compliance, and data management topics.

• Assist with RFP/RFI responses, security questionnaires, and procurement documentation.

Continuous Improvement

• Provide feedback from prospects to product and marketing teams to improve demo assets, positioning, and roadmap alignment.

• Build and maintain reusable demo environments, scripts, and industry-specific solution templates.

Required Qualifications

• 3–6 years of experience in a Pre-Sales, Sales Engineering, or Solutions Consultant role at a SaaS or enterprise software company.
• Strong understanding of the Quote-to-Cash lifecycle and/or Revenue Recognition processes.
• Familiarity with CRM and ERP systems—especially Salesforce and NetSuite.
• Technical knowledge of APIs, integrations, data structures, and software architecture.
• Clear, confident communication skills with both business and technical audiences.
• Ability to build trust with customers and internal teams through credibility and execution.

Preferred Qualifications

• Experience in the revenue automation, CPQ, billing, or FinOps space.
• Knowledge of ASC 606, IFRS 15, and revenue accounting workflows.
• Familiarity with scripting or data modeling (SQL, JSON, etc.) is a plus.
• Experience supporting enterprise sales cycles with Fortune 1000 customers.

What We Offer

• A collaborative, customer-focused culture

• Competitive compensation + equity

• 100% remote-first flexibility

• Opportunities for career growth across departments

• Exposure to modern RevOps tools and enterprise deal cycles

Why Join Us?

This role provides a unique opportunity to shape and define the customer experience at RightRev. If you thrive in a dynamic environment and are passionate about creating exceptional customer experience, we’d love to hear from you.

The Senior Customer Support Engineer will play a critical role in providing technical support and solutions to our customers, with a specialized focus on issues related to revenue recognition. This role involves troubleshooting complex technical problems, guiding customers through system configurations, and ensuring compliance with relevant accounting standards.

Responsibilities

• Provide high-level technical support to customers, addressing inquiries, troubleshooting issues and resolving complex problems related to revenue recognition.
• Manage and prioritize multiple customer cases to ensure timely and effective resolution.
• Apply deep understanding of revenue recognition principles and standards (eg., ASC 606, IFRS 15) to assist customers in configuring and optimizing their systems.
• Collaborate with internal teams to ensure the company’s software solutions comply with current revenue recognition regulations.
• Diagnose and resolve technical issues related to software applications, databases, and system integrations.
• Lead the implementation of revenue recognition solutions by working closely with development teams, providing technical guidance, and ensuring the successful integration of revenue recognition capabilities into our software systems.
• Work closely with the development team to identify and fix software bugs and implement necessary updates.
• Develop and deliver training sessions to customers on best practices for revenue recognition within the software.
• Create and maintain comprehensive documentation, including user guides, FAQs, and troubleshooting manuals.
• Collaborate with cross-functional teams (e.g., Sales, Product Management, Engineering) to provide customer feedback and influence product enhancements.
• Communicate effectively with customers to understand their needs and provide solutions that enhance their experience.
• Must be comfortable with juggling multiple priorities with the ability to manage time effectively.
• Stay current with industry trends, emerging technologies, and changes in revenue recognition standards.
• Contribute to the continuous improvement of support processes and tools.

Qualifications

• Bachelor’s degree in Accounting, Finance, Computer Science, or related field.
• Minimum of 5 years of customer support or technical support roles, with at least 2 years focused on revenue recognition.
• Proficiency in using and troubleshooting software applications, knowledge of SQL and database management, familiarity with ERP systems.
• Strong understanding of revenue recognition principles and standards (e.g., ASC 606, IFRS 15).
• Salesforce experience: billing, Sales/Service cloud, technologies that work with Salesforce, Java Script, WebServices, REST, and SOAP APIs, Integration Patterns and Best Practices.
• Expertise in Snowflake to assist customers with data warehousing needs, including setup, optimization, and troubleshooting.
• Experience on newly added functionalities in Snowflake.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Strong analytical and problem-solving skills, with the ability to think critically and provide innovative solutions.
• Demonstrated commitment to delivering exceptional customer service and improving customer satisfaction.

Position Overview:

RightRev is seeking an experienced and results-driven Sr. Manager of Demand Generation to lead our efforts in driving top-of-funnel growth. Reporting to the Director of Marketing, this role is pivotal in building and executing strategies that engage prospects and convert them into qualified leads. The ideal candidate is a self-starter with a proven track record in B2B SaaS demand generation, comfortable operating in a fast-paced, autonomous environment.

Key Responsibilities:

• Strategy Development:
  Develop and execute a comprehensive demand generation strategy to drive awareness, engagement, and lead acquisition.
• Database Management:
  Build and maintain a robust database of target accounts and contacts to ensure precision in outreach efforts.
• Campaign Execution:
  Design, implement, and optimize nurture email campaigns to educate prospects on RightRev’s offerings and move them through the buyer’s journey.
• Account-Based Marketing (ABM):
  Design and execute ABM programs to target high-value accounts with personalized campaigns and outreach strategies.
• Marketing Channels:
  Leverage a mix of email marketing, webinars, events, and digital campaigns to generate demand and grow the lead pipeline. 
• Event Promotion and Coordination:
  Assist with event coordination and preparation. Travel and event attendance may be required.
• Content Promotion:
  Drive traffic to campaigns via landing pages, social media, email, and other channels. Collaborate with internal teams to create compelling promotional assets.
• Performance Optimization:
  Monitor and analyze campaign performance, providing data-driven insights and recommendations to improve ROI.
• Collaboration:
  Work closely with Sales, Customer Success, and other teams to ensure alignment on goals, messaging, and lead handoffs.

Qualifications:

• 8+ years of experience in demand generation, with a strong focus on B2B SaaS.
• Proven hands-on experience building and segmenting databases of target accounts and contacts.
• Expertise in email marketing, account-based marketing, campaign management, and lead nurture strategies.
• Familiarity with marketing automation platforms (e.g., HubSpot, Marketo, Pardot) and CRM tools (e.g., Salesforce).
• Track record of managing multi-channel demand generation efforts, including webinars, events, and digital marketing.
• Exceptional analytical skills with the ability to measure and report on campaign performance.
• Creative, resourceful, and scrappy with a strong ability to thrive in an autonomous work environment and small team.

Why Join RightRev?

• Be part of a forward-thinking team at the forefront of revenue automation.
• Opportunity to make a significant impact in a high-growth environment.
• Work with a collaborative, passionate team that values creativity and has a winning attitude.