The company was grappling with several critical issues:

• Complex, Manual Processes: Revenue recognition processes at Epicor were a labyrinth of complexity and manual effort. The accounting team grappled with intricate tasks such as allocations, contract modifications, de-bundling of product SKUs, and SSP analysis, all of which demanded meticulous attention to detail. Compounding this challenge was the need to reconcile data from multiple sources and navigate through disparate applications to accurately account for contract changes and revenue allocation. This fragmented approach not only hampered month-end readiness but also hindered the team’s ability to provide proactive financial guidance. The time-consuming nature of these tasks left little room for strategic financial analysis, creating a bottleneck in Epicor’s ability to leverage its financial data for informed decision-making.
• Data Volume Overload: Epicor was processing 900,000 monthly journal run lines, pushing their existing systems to the limit, further stalling month-end preparedness.
• Fragmented Data Sources: The company relied on multiple sources of truth, including internal homegrown solutions, Aptus, Softrax, and Workday, leading to data inconsistencies and inefficiencies.

The decision was based on RightRev’s ability to address Epicor’s specific needs.

• Seamless Integration: RightRev’s capability to integrate with Salesforce CPQ and Billing was a key factor in Epicor’s decision. 
• Handling Complex Business Needs: RightRev demonstrated the ability to manage Epicor’s intricate requirements, including allocations, contract modifications, de-bundling of product SKUs, and SSP analysis. 
• Automation: The platform promised to automate Epicor’s current revenue recognition process, addressing one of their primary objectives. 
• Data Accuracy and Completeness: RightRev’s solution ensured that complete and accurate data would be available to management on a timely basis.

1. Enhanced Data Integrity

By consolidating data into a single system, Epicor dramatically increased the integrity of its Quote-to-Cash data. Stakeholders could now trust the revenue data, knowing it came from a unified, reliable source.

2. Improved Processing Speed

RightRev’s advanced architecture allowed Epicor to handle its high-volume data with superior processing speed, eliminating bottlenecks and delays. Nearly a million revenue contract lines are processed in a matter of minutes.

3. Simplified Complexity

The intricate calculations and processes that once required manual intervention were now automated and streamlined within RightRev. This simplification drastically reduced the potential for errors and freed up valuable time for Epicor’s accounting team.

The Impact

The implementation of RightRev transformed Epicor’s revenue recognition landscape:

• Increased Efficiency: Manual processes were replaced with automated, accurate calculations, significantly reducing the time spent on revenue recognition tasks. 
• Improved Accuracy: With a single source of truth and automated calculations, the risk of errors in revenue reporting was minimized. 
• Scalability: Epicor now had a solution that could grow with its business, easily handling increasing data volumes and complex revenue scenarios. 
• Timely Reporting: Management gained access to complete and accurate data on a timely basis, enhancing decision-making capabilities.